Environment Social Governance

ESG: an Extension of our Core Values

Dwellworks approach to our environment, social, and governance (ESG) initiatives is an extension of our core values of integrity, teamwork, performance, innovation and fun and our commitment to being an embedded, outsourced extension of the clients we serve. Our ESG actions differentiate Dwellworks at a time when clients, customers, suppliers, and associates are looking for leadership committed action for positive, sustained change. The range of opportunities for action in ESG is vast; our approach is to identify actions that are significant and measurable,wherever possible.

environment

Environment

As a global service provider,Dwellworks is closely attuned to the requirements of an environmentally sustainable business. We have established current-and recent-year carbon footprint performance to establish and measure progress against next-stage sustainability KPIs.

We leverage digital content, globally connected platforms, and experienced, on-the-ground experts to deliver our Destination Services on a flexible, environmentally responsible scale. We’ve launched programs with our partners ASAP and Green Tourism to earn sustainability accreditation, allowing us to capture carbon reduction throughout our corporate housing supply chain.

As we work to embed permanent greenhouse gas reductions into our operations, we will bridge our carbon impact through offsets that benefit the planet and a partnership for social good.

We will continue to speak on an achievable sustainable supply chain as thought-leaders and champions. You can check out our blog here.

Social

Dwellworks has been people-focused from the start. We strive to have our associate team, network and suppliers reflect the diversity and vibrancy of the customers we serve and the locations and communities we belong to.

We’re proud of the representation of women across our business lines and especially in our leadership ranks, including three women on our six-person Executive Leadership team. We are committed to diversifying our associate team to the same degree across other channels of representation.

Social engagement at Dwellworks is synonymous with service delivery. As an organization built on teamwork, our teams around the globe manage their own self-chosen, company-supported volunteer and community engagement efforts through our Engagement Committees. We do not identify a single cause and write a single check. We align behind Dwellworker-led efforts and social causes they are passionate about – from a toy drive Mexico City to serving lunch at a homeless shelter in Cleveland and everywhere in between. And we’re committed to equity: investing in education within our communities, building leaders through our intern program, and making sure our service delivery does not stop with finding a home and a casual referral to local resources. We connect people to each other and the services they need.

Our Associates believe that Dwellworks:

  • Values diversity in its workforce
  • Is committed to diverse and inclusive practices
  • Has zero tolerance for discrimination or harassment
  • Demonstrates fair and equal opportunity for team members

Inclusive Network & Supplier Development

Dwellworks delivers its services to customers and clients through a distributed supply chain of corporate housing operators, a network of independent Destination Consultants and other service providers including real estate agents and appraisers.

They align with our values and reflect the diversity of the customers we serve. Our Destination Services Network is 95% women and culturally diverse, representing 25+ countries of origin.

Social

Governance

Governance

Dwellworks took early initiative to differentiate on the basis of compliance and governance. We have an absolute fiduciary obligation to our clients, to corporate employers, to individual guests and customers, and to the supply chain partners who co-deliver service on our behalf to source responsibly, act compliantly, and deliver duty of care within our service remit.

Dwellworks Governance practices are consistent not only with the expectations of the ESG framework, but with good business practice in general. We have a detailed and straightforward Code of Conduct: everyone who works with and for Dwellworks knows the rules. In managing and mitigating risk together, we free ourselves to source solutions and build value.

Dwellworks robust Governance foundation includes:

  • First in the industry adopting GDPR, as our global data privacy standard
  • An engaged Enterprise Risk Management Committee (ERMC), with oversight of ESG policies and practices
  • Multimillion-dollar technology investments to support unique customer experiences and deep infrastructure/data security
  • Verified Associate and Supplier compliance trainings
  • Annual SOC 1 and SOC 2 Audits and unqualified validation of business and financial services processes

Dwellworks Mid-Year 2021 ESG Impact Report

We’re proud to present a complete summary of what we’ve, where we are, and most importantly, our next goals and our framework to reach them. Interested, too? Email us at esg@dwellworks.com to request a copy of our mid-year 2021 ESG Impact Report