DEI at Dwellworks
DEI Drives the Dwellworks Experience
As global corporations continue to make diversity, equity, and inclusion (DEI) initiatives a top talent management and strategy priority, how can we in the talent mobility industry ensure that DEI in principle is also DEI in practice?
At Dwellworks, we integrate DEI initiatives into everything we do. From volunteering and giving back to our communities, to the morals that go along with our Elements of Engagement, to thoughtful hiring of all our talent - especially our Destination Services Consultants, Intercultural Training Consultants, and the corporate housing partners in our network - we aim to make the global mobility space one that feels welcoming and accessible for all.
"As a former Destination Services Consultant, I can tell you it's in the DNA of every destination services professional to want to provide community connections and personalized, customized service for every individual and family we support."
Our Director of Global Accounts, Lynda Lescault, started out in the industry as a Destination Services Consultant. She met with clients from all types of unique backgrounds, cultures, origin countries, and ethnicities - and it was her role to get them in the most comfortable home and neighborhood in the midst of their relocation.
Looking back now, Lynda says she saw firsthand the impact DEI practices can make in this field. Hiring DSCs who look like the clients they are serving can immediately create a level of trust between the Destination Services Consultant and the relocating individual.
Lynda penned our 2023 report on DEI impacts in global mobility, titled "DEI - the Key to a Better Destination Services Experience." Give it a read here.
Dwellworks: ESG at the Heart of Our Mission
At Dwellworks, our Environment, Social, and Governance (ESG) initiatives reflect our core values of integrity, teamwork, and innovation. Since 2007, we've prioritized socially responsible practices that support diversity and empathy in global mobility. Our associates lead efforts in sustainability, community engagement, and inclusion, embodying our commitment to positive action. We are proud of the culture we've created, where caring for our people, clients, and stakeholders drives everything we do.
Our Elements of Engagement:
At Dwellworks, we identified the core best practices for how we work with each other, our customers, our service partners, and our global communities to create a welcoming environment. They are defined as our Elements of Engagement:
- Be Accountable - do what you say, say what you do
- Be Collaborative - listen, connect, engage
- Be Fearless - embrace change, innovate
- Be Respectful - appreciate differences, cultivate trust
- Be the Experience!
Our Culture
Our award-winning performance and culture are centered on customer service delivered by people who meet challenging standards and bring diverse talents to our organization. We consciously design global awareness into Dwellworks by building a workforce that understands and responds to the full range of rapidly evolving global mobility and business travel needs, and we develop new products and solutions with the same customer-led spirit, backed by high performance technology and a relentless focus on operational excellence. And, of course, we have fun doing it. We’re the company clients trust, service providers want to partner with, and employees want to join and grow with because of our mission and purpose.
"At the heart of our global workforce is a diverse team that fuels Dwellworks innovation and collaboration. We strive to attract and retain the best talent in the industry while at the same time promoting our “we work well together” culture. We believe that a great company culture - rooted in respect and accountability - creates an environment where employees not only thrive but choose to stay. Our associates have helped us to build the Dwellworks culture into a wonderful place to work. It's the commitment of our people that makes our organization truly exceptional."
-Shana Zollar, Chief Human Resources Officer
Want to Be a Part of Our Culture?
Do you want to be a part of our efforts to spread excellence via diversity, equity, and inclusion throughout our company? Join our team as an associate or through a contracted position such as a Destination Services Consultant, Intercultural Training Consultant, or working with us as a corporate housing partner. Visit our Join Us page to see which role is the right fit for you.