Intercultural Services

Intercultural training helps employees and families abroad successfully adapt to life at work, at home, and in daily life through practical, learner-friendly cultural training in more than 150 countries.

For 30 years, building on the legacy of Dean Foster and DFA Intercultural Global Solutions, we have delivered customized and expert intercultural training and support. Through insightful cultural self-assessment tools, one-on-one training, and practical cultural guides, we answer questions, address concerns, and provide assignees with the cross-cultural skills for a successful adjustment to home and work-life culture.

Cultural Agility… a fundamental requirement for mobility success.

Guntram is moving from Germany to China and though he is excited, he is nervous about the challenges he will encounter in a culture he thinks is so different from his own. Lucky for Guntram, his employer has authorized intercultural training as part of his mobility support services. His certified Intercultural Trainer leads him through his customized program, and he’s soon learning how to understand the culture he is about to join, from the perspective of his home culture. It turns out there is a lot in common between these two cultures separated by half the globe, and Guntram now has the skills to succeed in both.

Classic Training

Self-Paced Online

Coaching

Youth Training

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Intercultural training and skill building are a company’s best hedge against risk on global assignments.

All businesses are connected in a global marketplace, and global mobility encourages the growth of global business relationships. The assignee sent to build a business, train a sales team, or implement a new technology, has a much greater chance of success if he or she has knowledge about the culture of their destination location. Every assignee needs help finding a place to live, getting their visa squared away, and more than ever, with understanding and quickly and nimbly adapting to the local culture. Intercultural training is the key to unlocking the power of global teams and mobility.

The pace of business demands a faster pace of learning... we’re ready for it.

Our training includes powerful tools like the CultureCompass®, which helps individuals understand their cultural background in comparison with the cultural norms of the destination location. CultureCloud® is our online self-paced program, supplemented with a local culture guide and access to online training sessions. Whether a classic, in-person training, or distance learning through video conferencing and online tools, we prepare assignees for success in their new cultures.

 

Download Our Cultural Best Practices

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Check it out!

  • Summer Solstice: How the Longest Day of the Year Reunites Humanity

    Despite the world being in tumultuous times, the longest day of the year in the northern hemisphere brings joy to people of every nation, of every race, and of every age. While the methods of celebration vary from country to country, one common detail remains the same: life is celebrated.

    Read more. . .

  • Smiling Across Cultures

    There is a saying in the United States that “the language of laughter is universal.” While it is true that people all around the globe feel positive emotions, these feelings are conveyed in a variety of ways. Here, we examine various interpretations of a smile across cultures.

    Read more. . .

  • Do Children Need Cultural Training?

    Moving to a new country for a job is both a physical and emotional change. When children are involved, this change can seem overwhelming at times. It is important to recognize that children process stresses in different ways, so addressing these changes during the move can help both parents and children adjust more easily.

    Read more. . .

Check out our blog!

FAQ

Where does classic training take place?
Training can be delivered before departure from the home country or post-arrival in the host country at home or at work. Typically, classic training is most beneficial when it occurs 1-2 months after arrival, after gaining experiences in a new culture, and having questions to ask!

FAQ

What topics will be discussed?
Training, information, and skill building focus on ‘living in’ and ‘working ‘in’ the host culture. Topics include stages of adjustment, culture shock, daily life, customs, social protocol, holidays, country background and values. Other topics explore aspects of work life including leadership, meetings, negotiations, projects, teams, relationship-building, virtual communications, and business etiquette.
“An excellent program. This has been very insightful and will definitely help me at work and in social life as we adapt to society here. I would highly recommend this to anyone embarking on an international assignment.”
Global Consumer Products Company

Fun Fact

We will conduct over 2,000 intercultural programs in over 50 countries in 2016!

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Interested in Joining Us?

We're expanding our team of certified Intercultural Trainers to help ready the workforce of the future.

See Opportunities

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